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Designated trademarks and brands are the property of their respective owners.

The products and the claims made about specific products on or through this site have not been evaluated by www.dietsouq.ae or the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging.

You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.

Not responsible for typographical errors or misprints. Product availability, pricing, and promotions are subject to change without notice.

Dietsouq.ae will NOT deal or provide any services or products to any of OFAC sanctions countries in compliance with the law of UAE.

We accept payments online using Visa, MasterCard and American Express credit/debit card in AED. If “Credit Card Online” is selected as the payment methods then the details on the Customers ID (Card holders ID) should exactly match that of the credit card used to make the purchase. Payment confirmation and Order Identification details will be sent to the customer by e-mail upon completed purchase.

In case of any disputes the law applicable would be based on the UAE Governing Law. United Arab of Emirates is our country of domicile.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

To help ensure that your shopping experience facilitated with utmost safety, ease and reliability, dietsouq.ae uses Secure Socket Layer (SSL) technology.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

We accept payments online using Visa, MasterCard and American Express credit/debit card in AED & USD.

Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

User is responsible for maintaining the confidentiality of his account.

Refund/Return Policy
At Dietsouq, we are proud to offer a hassle free return/exchange policy. If you are not 100% satisfied with your purchase from Dietsouq follow the steps below:

– Contact our customer service team via email at info@dietsouq.ae or call us at 04 431 6006 within UAE to initiate the process.
– We will inform our courier to pick up the item from your doorstep within 2 working days. We won’t keep you waiting!
– If your order is on its way but you no longer want the goods, please either refuse the delivery, or return your items to us for a refund.

Please note that the following conditions must be met to return an item:

– Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in a fully resellable condition.
– It must be in the original packing.
– It must be unused.

All the refunds of any transaction’s amount against any purchase through this website would be refunded to the original mode of payment.

Delivery
Delivery information such as Customers Name, Location Address and Contact Number will be stored for delivery purposes. Other personal identifiable information will not be stored.

Multiple Shipments
Where a single order results in multiple shipments, the shipping and handling charge only applies to the first package shipped. There are no additional shipping and handling charges for subsequent shipments for the same order.

Multiple shipments may result in multiple postings to the cardholder’s monthly statements.

IMPORTANT
Your order will be put on hold if contact number is not provided, we will to contact you asking for contact number and shipping your order depends on how fast you provide us with contact number.